Return Policy

Our Returns Policy has been prepared to assist you in your return process. The benefits of our Returns Policy are in addition to any other rights you may have as a consumer. The return of our products with a manufacturing defect is accepted by our company.

If you wish to return a faulty or defective product you purchased, you can return the product to our store (only) within 7 days by mail.

If the manufacturing is faulty, the postage fee Zambak Yazılım Danışmanlık Deri Tekstil İmalat San. Tic.Ltd.Şti. will be borne by

Returns are not accepted except for manufacturing defect.

  • You can return the product within 7 days (included) from the time of delivery (defective).
  • When you return the product, the original Zambak Yazılım Danışmanlık Deri Tekstil İmalat San. Tic.Ltd.Şti. send your invoice (receipt)
  • The product must be in original salable condition.
  • All original tags and sewn tags should still be attached.

Please send all returns to the following address:

Lily Leather
Öztürk Sokak Dolaplikuyu Dead End No:2 Floor:1 Cublu
34800 Beykoz Istanbul
Phone : +90 216 3311971
Special instructions for seller
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